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Delivery information
What are the delivery terms for my order ?
The WAAM team does everything in its power to ensure the best possible delivery. Once payment has been received, your parcel will be dispatched for delivery as soon as possible. As soon as possible, we'll send you an e-mail with a link to track your package online. You can also track the progress of your parcel from the "My order history and details in your personal space.
- Our usual lead times may be affected during promotional periods.
What are the delivery methods ?
Controls We advise you to combine your purchases into a single order. We cannot group two separate orders, and you will have to pay shipping costs for each of them.
Shipping and delivery Packages are dispatched the same day for orders placed before 10:30 a.m. or within 24 hours. The standard shipment method is Colissimo, delivered without signature. Other delivery options are available: delivery against signature, delivery to a delivery point, express home delivery and delivery to a delivery point.
Shipping costs Shipping costs include packaging, handling and postage.
How do you deliver to mainland France ?
Once the order has been validated, the preparation time is 24h* (48h to 72h during strong promotional periods). Orders placed before 10:30 a.m. are shipped the same day*
| Delivery mode | Price | Delivery time** for | Free delivery |
|---|---|---|---|
 Relay point delivery
|
3,90€ | 2 - 3 days | From €49 purchase |
|
Delivery without signature
|
4,90€ | 2 - 3 days | From €49 purchase |
 Express delivery before 1 p.m. -Home
|
7,50€ 19.60 (Corsica) |
24h | |
|
Express delivery before 1 p.m. -Point relais
|
6,50€ | 24h |
19.60 (Corsica)
*Working days. During holiday periods, sales or promotions and in the event of ongoing restocking, the preparation time may be extended.
**Depending on the carrier's lead times, these are given as an indication only. We have no control over any delays due to the carrier's organization.
What if I live abroad ?
Once the order has been validated, the preparation time is 24h* (48h to 72h during strong promotional periods). Orders placed before 10:30 a.m. are shipped the same day*
Customs duties may apply at the entrance to certain countries at random, and are the exclusive responsibility of the customer.
|
Delivery with signature
|
Price | Delivery time | Free delivery | |
|---|---|---|---|---|
|
DOM
|
16,90€ | 4 - 10 days | From €150 purchase | |
|
TOM
|
18,90€ | 7 - 10 days | From €150 purchase | |
|
Belgium
|
3.50 (parcels <2kg) or €6.90 | 3 - 5 days | From €75 purchase | |
|
Germany, Luxembourg and Netherlands
|
3.50 (<2kg) or €7.90 | 3 - 5 days | From €75 purchase | |
|
Austria, Spain, Italy, Ireland, Portugal and United Kingdom
|
9,50€ | 3 - 5 days | From €100 purchase | |
|
Estonia, Denmark, Hungary, Lithuania, Latvia, Poland, Czech Republic, Sweden, Slovakia, Slovenia
|
10€ | 3 - 7 days | From €100 purchase | |
|
Bulgaria, Croatia, Cyprus, Finland, Greece, Iceland, Malta, Norway, Romania
|
11,90€ | 3 - 10 days | From €100 purchase | |
|
Other European countries (including Switzerland)
|
3.50€ (package <2kg) or between 11.90€ and 13.50€ | 3 - 10 days | From €80 purchase | |
|
Maghreb
|
7.50 (parcels <2kg) or €13.50 | 5 - 10 days | ||
|
Australia, Canada, United States
|
21€ | 5 - 15 days | ||
|
Africa, Asia, Central America, South America, Middle East
|
7.50€ (package <2kg) or 26€ (package <2kg) | 5 - 15 days |
*Working days. During holiday periods, sales or promotions and in the event of ongoing restocking, the preparation time may be extended.
**Depending on the carrier's lead times, these are given as an indication only. We have no control over any delays due to the carrier's organization.